Chamber Ambassador by Southport AI

Built for Chambers of Commerce

The Ambassador who never goes home.

Your best Ambassador greets visitors, knows every member, and never misses a chance to say "let me connect you." Chamber Ambassador does that job on your website, 24 hours a day, in any language, for all of your members at once.

When someone types "I need a plumber who does weekend emergency calls" or "where can I host a holiday party for 40 people," your Ambassador knows which member businesses actually fit the request, not just which categories exist in your directory.

Claim a launch window

Live at the Kenosha Area Chamber of Commerce since October 2025

Kenny · Chamber AmbassadorOnline now8:42 PM
I need a plumber who does weekend emergency calls
Happy to help! These Chamber members handle emergency plumbing:
EZ Plumbing Solutions(262) 358-6767
Lee Mechanical(262) 657-9490
The Sewer Guys, LLC(262) 682-1580
perfect, thank you!

A real kind of conversation, at an hour no front desk covers.

100%of members profiled and searchable
1,300+visitor messages so far in 2026
8:30 PMwhen a new member joined, no staff needed
2 weeksfrom kickoff to live on your website

The problem

Your website gets the traffic. Your front desk gets the questions.

Every chamber knows the pattern. Visitors land on your site looking for a business, an event, or a reason to join. What they find is a category dropdown and a search box. So they call, and your staff spends another afternoon answering "do you know anyone who does X?"

Meanwhile the visitor who showed up at 9 PM found nothing, and nobody will ever know they were there.

Your members pay dues to be found. Your staff has better things to do than be a human directory. Your website should be doing this job.

Meet your Ambassador

One new team member. Every question covered.

Chamber Ambassador is an AI assistant that lives on your website and represents your chamber the way your best volunteer would.

Finds the right member, every time

Ask in plain language. "Mexican restaurant," "basement flooding," "somewhere to host 40 people." It answers with actual matching members, with phone numbers and websites, and every dues-paying member in a category gets seen. Fairness is built in.

Knows your calendar cold

Upcoming events with dates, locations, pricing, and registration links, pulled fresh from GrowthZone every few hours.

Turns visitors into members

It notices membership interest, shares benefits and pricing when asked, and hands warm leads to your staff with the full conversation attached.

Hands off like a professional

When someone needs a human, it collects their name and contact info and emails your team instantly, with context, so nobody starts the conversation cold.

Speaks your visitor's language

English, Spanish, French, whatever arrives. Real visitors have asked in Spanish and been answered in Spanish, and one switched mid-conversation from English to French and got the whole answer in French.

Reports what your community wants

Daily and weekly digests land in your inbox: what visitors asked about, who wanted a human, and the exchanges worth reading. Board-ready, no logins required.

A true story

8:30 PM

A new member joined at night. Nobody was in the office.

One evening last spring, the owner of a brand-new business landed on the Kenosha Area Chamber's website after hours. The Ambassador there (his name is Kenny) greeted them, walked them through what membership includes, answered every question, and connected them with the membership director by morning.

That business joined the chamber. They also left with a list of 63 member businesses in their industry to start building relationships with.

No staff time. No missed opportunity. No "sorry, we're closed."

"He's developed way above and beyond our expectations... It's amazing us more and more every day."

Dave Strash, President & CEO, Kenosha Area Chamber of Commerce, speaking at Southport AI's July office hours

The chatbot problem

Most chatbots guess. Yours can't afford to.

We watched a community's website chatbot get asked whether the area had a dinosaur museum. It said no. The area does, and it's a gem. Then it helpfully offered a link to a related exhibit. The link went to the waste-disposal page.

That's not a one-off. It's how typical chatbots work: they skim a website once, guess from patterns, and invent links that look right. Every wrong answer sends a visitor away, and every landfill link spends trust your organization worked years to earn.

A typical chatbot

  • Guesses from a months-old scrape of your website
  • Invents links that look plausible
  • Says "no" to things that exist
  • Knows your category names, nothing more

Your Ambassador

  • Grounded in your live member, event, and community data
  • Real, verified links only
  • Answers from what's actually true today
  • Knows what every member really does

That's the difference between a chatbot and an Ambassador.

What makes it different

We don't just connect to your directory. We make it smarter.

Your AMS gives each member one category. That's fine for browsing. It's useless for how real people actually search.

So before your Ambassador ever answers a question, we build your Member Intelligence Database: we read every member's actual website and write a rich profile of what they really do, who they serve, and what makes them different. Members without websites get profiles too. Coverage is 100%, not "most."

Then it stays in step with your membership automatically. New members are profiled the night they join, and members who leave drop off the same night. No exports, no spreadsheets, no one lifting a finger.

This is a standalone data project most chambers would pay thousands for once. It's included. It's also why "Mexican restaurant" returns Mexican restaurants, not the burger chain that happens to share a category.

How it works

Live in two weeks. Here's the whole process.

1

Kickoff interview

We learn your chamber: your staff, your programs, your voice. You share GrowthZone access and pick your Ambassador's name and colors.

2

Testing session

We sync your member list, profile every member, and load your events. Then you meet your Ambassador's first draft: ask it anything, poke holes, and we tune from your feedback.

3

Pre-launch review

A final walkthrough and your sign-off. Then your web person pastes one snippet, your Ambassador is live, and we watch the first weeks of real conversations closely.

The whole ask: about two weeks, three conversations, a few hours of your team's time. We handle everything in between, and we're always available for additional meetings and reviews. Questions are always welcome. See current openings below.

See it live

Don't take our word for it. Go meet Kenny.

Kenny is the Ambassador at the Kenosha Area Chamber of Commerce, our founding chamber, serving real visitors right now. Open their site and ask him for a plumber, this weekend's events, or what membership costs. Or ask Amber, right here in the corner: she's the Ambassador for this very site.

Visit Kenny at kenoshaareachamber.com

Your window into it all

You see everything. Every conversation, every lead, every day.

Your Ambassador comes with a private portal for your team. Watch real conversations as they happen, see what your community is asking, track your busiest hours, and get every captured lead with full context. Below is the real thing, from our founding chamber.

Chamber Ambassador client portal dashboard showing 195 conversations and 863 messages this quarter, average conversation length, handoff rate, recent conversations, and busiest hours
The quarter at a glance: conversations, messages, handoff rate, and the hours your visitors actually show up. Plenty of them are not business hours.
I need to find a location for a graduation party
I can help with that! Are you looking for a banquet hall, a restaurant with private space, or maybe something outdoors?
Ah, outdoors could be neat.
Here are Chamber members with outdoor event venues: Southport Beach House, Hansen Park Beer Garden, DoubleTree by Hilton, Kemper Center, and Rustic Road Brewing Company. Want details on any of these?
The southport beach house, there is an interesting idea. Did not even consider it.
The Southport Beach House is a beautiful spot right on Lake Michigan! For food policies, check with them directly at southportbeachhouse.events or (800) 570-4434. Anything else for the party?
this is perfect, thank you so much!
You're very welcome! By the way, I'm Kenny. What's your name?
My name is Rachel
A real conversation, lightly condensed: a visitor found her graduation party venue at a member business she hadn't considered, and Kenny got her name for follow-up.
I just started a business. I'm the owner of a medical courier service based in Kenosha focused on after-hours and urgent healthcare logistics.
Most courier services operate during standard business hours, but critical healthcare needs don't stop at 5 PM.
What a valuable niche for the Kenosha healthcare community! The Chamber is all about helping members connect and grow, especially new businesses. I can connect you with Stefanie Hansen, our Membership & Event Coordinator. Would you like an introduction?
Yes please
I'll pass your details along to Stefanie. She'll reach out to help you connect with local healthcare professionals.
How do i sign up and make a profile
Visit the Chamber's join page at business.kenoshaareachamber.com/join, fill out your details, and your business will be listed in the member directory. Stefanie can also help you pick the right membership level.
Sent at 8:31 PM on a Thursday, hours after the chamber office closed: a brand-new business owner asked how to find clients and left with an introduction to the membership coordinator and the signup link.

What's included

Everything below is in the monthly price. There is no fine print section.

We don't sell the pieces, and there's no setup fee at any tier. The Ambassador only works whole.

Pricing

Priced by your membership, because making it more valuable is the whole job.

An after-hours answering service costs more and can't search your directory. A part-time hire costs ten times more and goes home at five. Your Ambassador does both jobs, all day, in every language.

Up to 500 members

$195/month

$0 setup fee

Home of our founding chamber

500 to 1,000 members

$295/month

$0 setup fee

1,000+ members

$395/month

$0 setup fee

Pay annually, get one month free, and your bookkeeper makes one entry instead of twelve.

Bonus: included with every launch

The City Ambassador module

Your chamber already fields the whole city's questions: where to catch the best fall colors, who handles a permit, what's open this weekend. To many visitors, the chamber is the front door for the entire community. The City Ambassador answers those questions with verified information and real links, so your staff spends less time playing switchboard. And the questions nobody would ever call about, like "things to do this winter," stop ending on somebody else's blog and start ending on yours.

The Board Meeting Guarantee

Month to month, always. No contract term, no exit fee: cancel any month with one email. Your first month is collected when you claim a launch window and covers your entire launch. No setup fee, ever. And for your board, a 60-day guarantee that starts the day you go live: if you're not sold after your first 60 days live, we refund every dollar you've paid, and you keep the enriched member database we built.

Launch calendar

Every chamber launch gets a dedicated two-week window, and we take a limited number each month. Current openings: August and September. Claiming a window starts your first month, which covers your entire launch, and we fit the kickoff to your board and staff calendar.

Ready when you are

Claim your launch window. No sales pitch required.

Ready to launch

Two minutes online: pick your kickoff from our real calendar, pay your first month, and your invite lands before you close the tab.

Claim a launch window

Want to see it first

Thirty minutes with our team, or a Zoom with your whole board. Ask Amber in the corner to book it for you, or grab a time yourself.

or use our booking page

Prefer to put it in writing? This form reaches our team directly and you'll hear back within one business day. Email works too: engage@southport.ai.

Questions chambers ask

Frequently asked questions

What is Chamber Ambassador?

An AI assistant built specifically for chambers of commerce. It lives on your website, answers visitor questions in plain language, helps people find your member businesses and events, and captures membership leads for your staff. It's a product of Southport AI & Automation.

How is this different from a regular website chatbot?

Generic chatbots read your website and guess. Chamber Ambassador connects to your GrowthZone data and adds a layer no one else builds: a profile of every member based on what their business actually does, kept in sync with your membership nightly. That's the difference between "here are businesses in the Contractors category" and "here are the three members who actually handle basement flooding."

Does it work with GrowthZone?

Yes, GrowthZone is our native integration: member list, categories, and both chamber and community calendars, including event pricing and registration links. Using a different AMS? Ask us. The platform is built to add integrations.

What about members who don't have websites?

They get profiles too. We generate a searchable profile from their name, category, and available information, so 100% of your members are findable. Members without an online presence arguably benefit the most.

How long does launch take?

About two weeks from kickoff to live. Your team's part is three conversations: a kickoff interview, a testing session with your Ambassador's first draft, and a pre-launch review. A few hours total. We handle everything in between, and questions are always welcome.

What does it cost?

$195, $295, or $395 per month based on member count, month to month. No setup fee: your first month is collected when you claim a launch window and covers your entire launch. Prefer one entry for your bookkeeper? Pay annually and get one month free. The Board Meeting Guarantee refunds everything you've paid if your board isn't sold after your first 60 days live. Full details in the pricing section above; we don't hide numbers behind a sales call.

Do we need technical staff?

No. The only technical step is pasting one snippet into your website, which takes your web person about five minutes. We handle everything else.

Can it hand a conversation to our staff?

Yes. When a visitor wants a human, your Ambassador collects their name and contact info and emails your team immediately with the full conversation, so your staff follows up warm, not cold.

What happens to our data?

Your member data is used to serve your visitors, full stop. It runs on private infrastructure, it isn't sold or shared, and if you leave, you keep the enriched member database we built.

Who's behind this?

Southport AI & Automation, a Kenosha-based team of chamber members with backgrounds across business operations, IT and cybersecurity, and marketing, including decades spent running companies in this community. Chamber Ambassador grew out of Kenny, the assistant we built for the Kenosha Area Chamber of Commerce, where it serves real visitors every day. We're chamber members ourselves. We built the tool we wanted our own chamber to have.